Privacy Policy
How Petrodex collects, uses, and protects your personal data.
Effective date: July 2026
1. Who We Are
Petrodex is an integrated energy trading and infrastructure group incorporated as Petrodex, Inc. and headquartered at Central Park Towers, Offices U31–41, DIFC, Dubai, United Arab Emirates. We operate across fuel supply, power trading, and infrastructure development in sub-Saharan Africa. For data-protection enquiries, contact us at info@petrodex.com.
2. What Data We Collect
We collect information you provide directly — for example, when you complete our contact form (name, company, email address, phone number, and the content of your message). We also collect standard server logs (IP address, browser type, pages visited, and timestamps) through our website infrastructure. We do not use advertising trackers or sell your personal data to third parties.
3. How We Use Your Data
We use the information you submit to respond to your enquiries, assess potential business opportunities, and maintain records of correspondence. Server log data is used solely for security monitoring, diagnosing technical issues, and improving site performance. We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
Where applicable data-protection law requires a legal basis, we process your data on the basis of our legitimate interests in responding to business enquiries and operating a secure website, or — where you have expressly asked us to contact you — on the basis of your consent. You may withdraw consent at any time by contacting info@petrodex.com.
5. Cookies
Our website uses essential session cookies required for the site to function correctly. We do not currently deploy analytics, advertising, or third-party tracking cookies. If this changes, we will update this policy and, where required by law, seek your consent before setting any non-essential cookies.
6. Data Sharing
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We may share data with trusted service providers who assist us in operating our website and managing communications (for example, email-delivery infrastructure), under strict confidentiality obligations. We may also disclose data where required by applicable law or a valid legal order.
7. Data Retention
We retain contact-form submissions for as long as is necessary to respond to and follow up on your enquiry, and for a reasonable period thereafter in case of further correspondence. Server logs are retained for a maximum of 90 days unless a security investigation requires a longer period.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to receive a portable copy of data you have provided to us. To exercise any of these rights, please write to us at info@petrodex.com. We will respond within the timeframe required by applicable law.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and access to contact submissions is restricted to authorised staff only.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version is always available at petrodex.com/privacy. Material changes will be noted at the top of this page with an updated effective date.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@petrodex.com or write to us at Central Park Towers, Offices U31–41, DIFC, Dubai, United Arab Emirates.